The clauses stipulated below are brought to the attention of the customers and are the law of the parties. All orders are deliverable only in the French territory. Any order necessarily implies the acceptance of the conditions of sale hereinafter set forth. Any order recorded is considered firm and final, and can not be canceled. A sale can be canceled by Miller et Bertaux - Lothantique SAS in case of error resulting in the display of a "derisory" price.
Right of cancellation
By credit card or check. The latter must be sent to: Lothantique SAS - Miller et Bertaux Customer Service - 7 Espace St PIerre - 04310 Peyruis. The order will be processed upon receipt of your check, which can sometimes lengthen the delivery time.
On the other hand, non-payment of any due date will automatically result in the payment of all outstanding balance and suspension of deliveries. In the event of litigation, the attribution of competence is made, by mutual agreement, with the courts of our head office.
1 to 2 weeks, this period is given only as an indication and can in no case, if exceeded, be invoked as a reason for cancellation of the order, or refusal of the goods, nor give rise to damages and interests.
Our shipments will be made by post colissimo with a package calculated. Receipt of the goods - transport dispute: our goods travel at the risk of the recipient. All deliveries must be verified before use: the onus is on the recipient to formulate the precise and detailed reservations on the carrier's receipt and to confirm it to the latter, within 48 hours, by registered letter with acknowledgment of receipt. Only the consignee exercises his recourse against the carrier in case of delay, missing, damage, in accordance with articles 105 and 106 of the trade. Claims concerning the quality of the goods, excluding any transport dispute, must be made immediately upon delivery or removal at our establishment in the case of an apparent defect and in all three cases. days of said delivery, or removal, in the case of a defect that is not apparent at first sight.
All return of goods must be subject to prior agreement from us, it must be shipped free of charge to the following address: Lothantique SAS - Miller et Bertaux Customer Service - 7 Espace St PIerre - 04310 Peyruis.
Retention of title
Our goods remain our property until full payment of the price. The buyer personally agrees to the seller not to dispose by any means whatsoever, neither in full ownership, nor by pledge, goods purchased before the full payment of the price. In case of opposition of the buyer to the restitution of the unpaid goods, a simple injunction order will be worth resolution of the sale and authorization to take again the goods. The down payments we will remain acquired as damages. Despite the retention of title clause, the buyer will bear all the risks of transport as well as those that may arise from the taking possession of the goods. He will have to ensure accordingly and bear the charges.
Processing of personal data
The personal data collected on the site by forms are intended for the processing of your request (information, comments, newsletter subscriptions, online order) and are not in any case disclosed to other companies for marketing purposes.
In accordance with the "Data Protection Act" of 6 January 1978 and the General Data Protection Regulation (2016/679 and 2016/680) coming into force on 25 May 2018, you have the right of access , modification and deletion of information concerning you, which you can exercise by contacting directly the DPO Lothantique - 7 Espace St Pierre - 04310 Peyruis.
In the event of disputes
Sales of products on this site are subject to French law. Any dispite relating to the existence, interpretation, performance or termination of a contract concluded between the Customer and Miller et Bertaux - Lothantique SAS is shall be subject to the exclusive jurisdiction of the French courts.
Any disputes that arise as a result of or in connection with a sale between Miller et Bertaux - Lothantique SAS and the client may be resolved by mediation/conciliation.
in accordance with the rules applicable to mediatio, any customer dispute must be submitted in writing to Miller et Bertaux - Lothantique SAS Customer service.
In accordance with the provisions of the Customer Code concerning the amicable settlement of disputes, Miller et Bertaux - Lothantique SAS has the SAS appointed Mediation Solution as a customer mediation entity.
To contact the mediator, the client must make his request :
By post to : Ms Eliane SIMON, mediator SaS Mediation Solution, 222 chemin de la bergerie 01800 Saint Jean de Niost - FRANCE - tel : +33 (0)18.104.22.168.06
Either by filling out the form entitled "Sisir le médiateur" (contact the mediator) on https://www.sasmediationsolution-conso.fr
Also, the customer is informed of the possibility of using the European Comission's Online Dispute Resolution Platform (ODR) by using the following link : http://ec.europa.eu/customers/odr/